Shipping & Policies
Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Estimated shipping times
- Canada : 1 - 2 weeks
- Greece : 2 - 3 business days
- North America : 1 - 2 weeks
- Europe : 3 - 4 business days
- Australia, New Zealand and Oceania : 1 - 2 weeks
- Asia Pacific : 1 - 2 weeks
- Latin America and the Caribbean : 2 - 3 weeks
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
I gladly accept returns and exchanges
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
- Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Privacy policy
Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
* as needed to provide my services, such as when I use your information to fulfill your order, to settle disputes, or to provide customer support.
* if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
* as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.
Frequently Asked Questions
shipping
All products are shipped with Hellenic Post,via priority(first class)-registered mail (http://www.elta.gr/en-us/home.aspx)
including a trucking number.
If you need your order for a specific date,please contact me by email (mikakaskantami@outlook.com.gr)well before placing your order to make sure I can guarantee your delivery.
I would love to fulfill your special request!
Gift wrapping and packaging
All orders are packed in an elegant box to ensure their safety
and ready to be given as a gift.
If you wish to add a message to your recipient, please let me know and I will be happy to enclose a card with your personalized message.
Sizing details
For finding your ring size or size conversions check
the following links!
http://www.wikihow.com/Find-Your-Ring-Size
http://www.ringsizes.co/
Care instructions
* The metal is a durable material in a shiny silver color that looks similar to stainless steel.Alpaca Silver does not need to be coated to protect its shine and it does not rust. The beautiful silver luster of Alpaca Silver usually maintains itself. It can oxidize slightly over time or due to harsh treatment or environment, though not nearly as quickly or as easily as sterling silver does.It is very easy to clean and polish with metal cream polisher and a cloth.
* Polymer clay is a durable solid plastic that is waterproof, shock resistant, and fairly tough.Although polymeric clay does not need any protection,natural wax sealer is used,for my rings,to achieve the desired finish,texture & brightness.
Wholesale availability
If you are interested in ordering wholesale, please contact me at mikakaskantami@outlook.com.gr
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